If you're an existing Telcel América customer, please provide us with your MEID DEC / Serial Number and your Telcel América Cell Phone Number when contacting us so we can give you the best possible service.
Contact us by:
Phone at: 1-800-220-9518
+1 800-299-7539 - BYOP TelCel
Email at:
custsrv@telcelamerica.com
Correspondence at:
Telcel América
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178
Bring a T-Mobile compatible GSM phone, or an unlocked GSM phone
Purchase a Telcel América SIM card & Airtime bundle
Activate your SIM
| Unlimited GSM service on the best nationwide networks | |
| $60 per month - Unlimited International plan for calling more than 1000 destinations, plus 400 minutes mobile to mobile calling to Mexico. | |
| No contracts, no bills, no credit checks | |
| Use any compatible or unlocked GSM phone - including smart phones | |
| Bring your T-Mobile compatible 4G phone and keep your 4G service | |
| Keep your phone number | |
| Works with SMS, IM, social networks, email, web | |
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